Reminds me of one time I called tech support.
Me: "I can't connect to the Internet."
Tech support: "Did you try emailing us about your issue?"
Me: "Nnnnnnnoooooooo.... I can't.... connect..... to the Internet. "
Tech support: *snickers to himself* "Sorry, we read from a script."
And this was in the days of dial-up, where you open the program to connect to the Internet, and it makes space alien noises, and THEN you open your web browser.