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UnevenEdge

Last month i took 818 calls


fuggstop

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27 minutes ago, TrigunBebop said:

Having a job where I have to take that many calls would drive me absolutely insane.

loathe phones.

Me, too!

Ive been asking ..no begging...to be a support chat rep!

I used to do it on a volunteer basis but i cant lately because im too busy.

People are so rude n stupid. I get sick of it.

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6 minutes ago, fuggstop said:

That must be nice. Theyre supposed to fire people who do that but here i dont think they do because i get angry people all the time who say they were hung up on.

We dont get evaluated on our phone calls. I just answer the phone to relieve the secretary. A soon as I did the company greeting she flew off the handle 

YOU STOLE MY PACKAGE 

ok. 

 

Then she called back and did the same thing so I put it on speaker and let her finish her rant ... and then I hung up again

  • Haha 3
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52 minutes ago, Sawdamizer said:

41 calls a day.

Whoodie shit fatty.

These calls are hard and the company is poorly ran with people who make lots of mistakes.  Then i have to do detective work and figure shit out btwn 3 different types systems that may or may not show conflicting information. Then the job is so difficult and stressful (not stressful much for me because i know what im doing)..but it stresses a lot of people out so they never come to work and thats that many more calls i have to take.

Earlier ...omg..while i was writing this i got a call for a customer asking why he hasnt gotten a statement. I look at the policy and it says hes DEAD and we have PAID his beneficiaries. SEE WHAT SHIT I PUT WITH DAILY??

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