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UnevenEdge

This is why I never shop here


Majin Mayhem

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I live for self checkout. In Frankfurt there's a place where you put your club card in a scanner and carry it around with you. Scan your groceries as you pick them out and put them in the bags you brought. Dock the scanner and pay when you leave. Such an awesome system that Americans would use to steal millions in food each year.

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2 minutes ago, empty said:

Walmart has decided that, if they're going to pay people more than minimum wage, they'll just slash their staff by half.

Also probably trying to funnel people into self checkout so they can eventually phase out people at registers completely.

Yeah but I hate cashing out produce myself...if I wanted to cash my own shit out...I would be a FUCKING CASHIER

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"SELF SERVICE IS THE FUTURE" SAYS FORTUNE 500 COMPANY.

 

GOT A PROBLEM WITH YOUR CREDIT CARD? GO ONLINE TO BE SENT ON A WILD GOOSE CHASE INSTEAD OF CALLING IN AND TALKING TO A REAL PERSON WHO WILL ALSO SEND YOU AROUND IN CIRCLES.

WANT SOME CARROTS? JUST SCAN, WEIGH, PUT IT ON THE SCALE TOO SOON, HAVE THE IDIOT ALARM GO OFF AND STOP WHAT YOU'RE DOING FOR FIVE MINUTES BECAUSE THEY HAVE ONE PERSON TO TEND TO TWELVE PEOPLE AND THERE'S AN OLD LADY TRYING TO USE COUPONS THAT ARE THREE MONTHS EXPIRED AND WON'T TAKE NO FOR AN ANSWER.

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4 minutes ago, empty said:

Walmart has decided that, if they're going to pay people more than minimum wage, they'll just slash their staff by half.

Also probably trying to funnel people into self checkout so they can eventually phase out people at registers completely.

Actually, the movement is toward doing away with registers completely.   RFid tags on the products and scanners at the doors, all tied together with wifi and a credit card you set up in your phone gets charged.

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Just now, empty said:

"SELF SERVICE IS THE FUTURE" SAYS FORTUNE 500 COMPANY.

 

GOT A PROBLEM WITH YOUR CREDIT CARD? GO ONLINE TO BE SENT ON A WILD GOOSE CHASE INSTEAD OF TALKING TO A REAL PERSON WHO WILL ALSO SEND YOU AROUND IN CIRCLES.

Man get this...so most insurance companies now have it so you can verify someone’s coverage online...well for the longest time the company I worked for only had store to store information and intranet...but now we have very limited access to online servers...well anyways my point...

i will call instead of fuck around online cause calling is faster...and every time they tell me “you can find this info on line at www-dot-..”, “um excuse me? No...we have inTRAnet....not inTERnet...can you just give me what I want already?”

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I worked as a support agent for Target and their in house credit card for a year and we had to mention the self service options or we'd receive a docking on our QA score, so it's probably the same way for them too.

It's really annoying from a customer perspective, I know we've all called in to a help line and gotten the same thing but it's just corporate bullshit the agent has to abide by.

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5 hours ago, Majin Mayhem said:

Man get this...so most insurance companies now have it so you can verify someone’s coverage online...well for the longest time the company I worked for only had store to store information and intranet...but now we have very limited access to online servers...well anyways my point...

i will call instead of fuck around online cause calling is faster...and every time they tell me “you can find this info on line at www-dot-..”, “um excuse me? No...we have inTRAnet....not inTERnet...can you just give me what I want already?”

Every time i call a place i have to jump through fifty fucking automated "press or say.." hoops just to get to a real person in the wrong fucking department. 

I hate all of it. 

Though i never get mad at the workers. I know what it's like to have a job that involves making folks mad. I refuse to be that piece of shit customer. 

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4 hours ago, KimopoBotar said:

Every time i call a place i have to jump through fifty fucking automated "press or say.." hoops just to get to a real person in the wrong fucking department.

I've started pressing wrong buttons continuously to get to an operator immediately, but sometimes even that doesn't work out as they'll direct your call again to a department that just hangs up on you.

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