garbagepailcat Posted December 21, 2018 Share Posted December 21, 2018 We have a pressure tank in the basement that clicks on when our water is used. We have sediment in our hot water heater. Well water. Boom. Okay. Cool. We can’t find our fucking well anywhere though. Called local water company to see if city water had ever been ran up to the house cause we might want to switch to something more familiar. They say no. Never. It’ll cost 900 just to tie in at the road, not even considering the seven acres of piping. Fuck me, right? Well I’ll be goddamned if I didn’t get a bill from the water company saying they’re going to shut our water off. WHAT? HOW?! Lady says that we have to pay the bill before they come show us where our water lines are ran. Mind you, we called and they said water had never been ran up our mountain. So do I have well water? Do I have city water? If they turn off the water, will I still have water? I’m going to find out. Tldr: I’m a toddler homeowner. I hate the incompetence and inconsistency that I’m experiencing. I’m about to go politely yet firmly speak to someone in person until I cry about the confusion and make everyone feel real weird AHHHHHHHHHHHHHHHHH 2 Link to comment Share on other sites More sharing options...
Naraku4656 Posted December 21, 2018 Share Posted December 21, 2018 i wouldn't pay anything Link to comment Share on other sites More sharing options...
Xanatos Posted December 21, 2018 Share Posted December 21, 2018 Is there maybe a shorter version of this rant? Link to comment Share on other sites More sharing options...
garbagepailcat Posted December 21, 2018 Author Share Posted December 21, 2018 6 minutes ago, Xanatos said: Is there maybe a shorter version of this rant? Yeah, it’s the title 2 Link to comment Share on other sites More sharing options...
Xanatos Posted December 21, 2018 Share Posted December 21, 2018 Ok...the water comes when 2 hydrogen atoms love and oxygen atom and have a 3 some. 1 Link to comment Share on other sites More sharing options...
garbagepailcat Posted December 21, 2018 Author Share Posted December 21, 2018 1 hour ago, Naraku4656 said: i wouldn't pay anything I won’t until I know that the water runs to the house itself. There is a mysterious water spigot near a garden that might be hooked to the city. It’s weird cause the bill is only for 2,000 gals of water, but we have definitely used more than that. There’s so much confusion. Link to comment Share on other sites More sharing options...
Ginguy Posted December 21, 2018 Share Posted December 21, 2018 1 hour ago, garbagepailcat said: We have a pressure tank in the basement that clicks on when our water is used. We have sediment in our hot water heater. Well water. Boom. Okay. Cool. We can’t find our fucking well anywhere though. Called local water company to see if city water had ever been ran up to the house cause we might want to switch to something more familiar. They say no. Never. It’ll cost 900 just to tie in at the road, not even considering the seven acres of piping. Fuck me, right? Well I’ll be goddamned if I didn’t get a bill from the water company saying they’re going to shut our water off. WHAT? HOW?! Lady says that we have to pay the bill before they come show us where our water lines are ran. Mind you, we called and they said water had never been ran up our mountain. So do I have well water? Do I have city water? If they turn off the water, will I still have water? I’m going to find out. Tldr: I’m a toddler homeowner. I hate the incompetence and inconsistency that I’m experiencing. I’m about to go politely yet firmly speak to someone in person until I cry about the confusion and make everyone feel real weird AHHHHHHHHHHHHHHHHH Okay. I'll try to go through this one at a time. 1. The pressure tank might just be there to increase pressure. It probably means well water (you should get your water tested yearly in that case), or it could be low pressure from the city. Check your basement for the main shut-off for your water. At least that way you will know which general direction to search for a well. 2. Are you on septic or city sewer. I'd bet septic (use Rid X once a month), but the bill might be for sewer service. 3. If the city is being crappy about marking a line, call 811 and tell them you are going to be digging. You don't have to tell them what or why, if they insist tell them you are putting in a fence, but they will come out and mark any utilities such as water/electric/gas for free. 5. Don't pay the bill until after you have called 811 and had them come out to mark. If they don't mark any water lines, call the water dept. and tell them you want to know why you have a bill since you don't have a service. 6. Good luck. 1 Link to comment Share on other sites More sharing options...
Mini_ghost420 Posted December 21, 2018 Share Posted December 21, 2018 I don't know either but I sure the hell wouldn't give 'em any money if they say they never ran water up there how the hell can they turn it off? makes no sense Link to comment Share on other sites More sharing options...
scoobdog Posted December 22, 2018 Share Posted December 22, 2018 (edited) Did the bill have a meter number on it? Also 811 or "Dig Alert" doesn't do you any good. Utility markers are used by contractors for the purpose of locating service lines upstream of a meter, usually within a space you mark out with white paint. If you don't know where the meter is, then you probably won't know where to mark the ground to identify where the service line is. If you know roughly where water is entering your house, then you could hire a leak detection service (usually a local plumber) to trace the lines outside of the house. Edited December 22, 2018 by scoobdog 2 Link to comment Share on other sites More sharing options...
wacky1980 Posted December 22, 2018 Share Posted December 22, 2018 i remember as a kid, having an artesian well with a collection trough (yeah, an open trough that anything could just fall into) in the basement, and a pump to pressurize the lines inside the house. there was no actual well pump to bring the water up. i can't imagine you've got one of those up the side of a mountain, but i guess it's possible to drill a well up there if there's appropriate runoff from farther uphill? i'd assume you're tied into muni service somewhere, but maybe the records weren't kept very well and the wrong person wouldn't know how/where to look up your account. if the bill is a minor amount, i'd just pay it under the condition they come out and trace your service line. then if they can't, you should be able to get your money back. 1 Link to comment Share on other sites More sharing options...
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