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UnevenEdge

fuggnificent

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Everything posted by fuggnificent

  1. Not if the exception is based off a sob story that appeals to human emotion - no. People arent gonna interact with machines on that level..theyre gonna request a cancellation form and find the one company that still has humans. Anyways..im trying to become a claim examiner asap and get off the phone within a year or two.
  2. Meh. I dont see it helping my company. If they don't like the reasons their claim wasn't paid and the machine doesn't care about their little sob story or doesn't make a 1x exception - next enrollment they just aren't going to renew.
  3. I wonder what industries. Im not really an "operator". Im a customer care representative and people have already dealt with the IVR before they reach me.
  4. Most humans are pretty dumb. They are emotional beings. And in my past ive seen not so bright coworkers handle customers better. Being smart or right really doesn't matter. Like i can tell a customer something and theyll ask for someone else - then my sup can tell them the exact same info and theyll accept it. But anyway..you are talking about a totally different subject now beyond call center work.
  5. And lose customers because they cant get the help they need?
  6. People still want humans. I give people correct info all the time. Correct information isnt always accepted and makes people upset...thats where empathy and emotion play a part. I basically babysit all day. I tell people im sorry they got in an accident or that they were in the hospital..are they feeling better now...good...your claim was denied because of this or that..more empathy..kissing butt etc. You need the human touch...people wont accept help from machines. Especially when their lights r about to be turned off or rent is past due and they need hardship measures...good luck with all that tho.
  7. I doubt it will with more complex work. People hate talking to automated machines. They want to talk to humans.
  8. Obviously they do and my boobie and hoohaa pics will lead them straight to me.
  9. who gave jr a cigarette? http://www.trueactivist.com/its-been-8-years-this-is-what-the-indonesian-smoking-baby-looks-like-today/
  10. whats on yer mind babes? im reeling from getting absolutely nothing done this weekend in terms of writing now im gonna go and help somebody else be rich. hate that fucking feeling.
  11. huh? no. we were going to go to Atlanta but then didnt. now that i think i didnt make pies but sweet potato casserole/bread with praline pecan candies and marshmallows. its was so gud.
  12. they dont. you have to order it and have it delivered to the store or your house.
  13. one of our kittens were a gay. his mom didn't accept his lifestyle and he moved away.
  14. nope. i bake during thanksgiving. i simply never thought about posting my pies. *shrug*
  15. again youre talking about sex. theres a whole lot that has to take place before you get to smexing you have no head for which is why even online dating freaks you out. tsk tsk.
  16. its on the front page of cnn. they were undocumented immigrants.
  17. i have never posted anything i baked so i dont see how you could have seen any of it.
  18. i wasnt talking about sex. you arent on that level yet. nowhere near it.
  19. I wouldn't. Im always getting what i want from the opposite sex. My mac skills are flawless.
  20. I loathe cooking. More of a baker.
  21. You should just bang other guys like the rest of the doods here. Women dont dig childlike men with zero confidence.
  22. You still work at the gas station?
  23. . tell live in i dont talk to him
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