Mode 7 Posted 8 hours ago Posted 8 hours ago I've been having problems with my Internet for awhile. I've had 4 technicians come out, the modem has been charged twice and the shit still keeps dropping out. They checked the wiring and it's still not working properly. Got a new modem yesterday and 20 minutes after the tech guy leaves the Internet drops and drops several times afterwards. I wake up this morning no Internet again and for the cherry on top I got my bill. I got a rate increase and they charged me for the tech visits, $160.00. W.O.W. can kiss my ass if they think I'm going to pay for a service that hasn't been fixed and I told them that over the phone. When threatened to cancel my account they suddenly got some act right. So now I 5th technician coming out they're giving me credit so I won't have to pay 160 dollars for shitty Internet. At the end of the day having Internet is a luxury not a necessity and I have keep going through this headache for Internet I'll go without it fuck it. 2 1 Quote
Mode 7 Posted 5 hours ago Author Posted 5 hours ago The tech guy didn't do anything because he said that there was nothing he could do since there's not enough history on the new modem. So I have to wait two weeks for whatever the fuck. He did say I wasn't going to get charged for this because he didn't do anything while he was here. In all the years I've been a customer I've never been charged for a technician so this must be a new thing. At least he was honest in saying that I should switch over to somebody else. 2 Quote
scoobdog Posted 3 hours ago Posted 3 hours ago Are you on fiber? I think you've said before that you were. As much trouble as you've had for months now, the only possible explanation is that there's a break in the line somewhere. Quote
Mode 7 Posted 3 hours ago Author Posted 3 hours ago 7 minutes ago, scoobdog said: Are you on fiber? I think you've said before that you were. As much trouble as you've had for months now, the only possible explanation is that there's a break in the line somewhere. The dude said something about fiber we'll find out in two weeks 1 Quote
André Toulon Posted 23 minutes ago Posted 23 minutes ago Mine is nowhere near that bad and they still finna get the boot. Prices go up, service gets shittier... 1 Quote
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