Three weeks ago, I gave my chiropractor some forms I needed for work. He politely filled them in and I faxed them to the right department. Three days later, the department sent the forms back to me, asking for clarification on some of the answers the chiropractor gave. I gave the forms back to the chiropractor and he decided to call the department directly. You should have heard him... calling the department agent all sorts of a "micro-ditz", "stupid" and other choice words. I guess I'm going to hear something from my department manager at my next shift, but there isn't much that can be done when I wasn't the offensive speaker.