I've been having problems with my Internet for awhile. I've had 4 technicians come out, the modem has been charged twice and the shit still keeps dropping out. They checked the wiring and it's still not working properly. Got a new modem yesterday and 20 minutes after the tech guy leaves the Internet drops and drops several times afterwards. I wake up this morning no Internet again and for the cherry on top I got my bill. I got a rate increase and they charged me for the tech visits, $160.00. W.O.W. can kiss my ass if they think I'm going to pay for a service that hasn't been fixed and I told them that over the phone. When threatened to cancel my account they suddenly got some act right. So now I 5th technician coming out they're giving me credit so I won't have to pay 160 dollars for shitty Internet. At the end of the day having Internet is a luxury not a necessity and I have keep going through this headache for Internet I'll go without it fuck it.