Still Me Posted March 6, 2018 Posted March 6, 2018 I’m dying....I’m fucking dying.... i can’t bill third parties....no insurance, no coupons.... i cant adjudicate third party rejections.... i cant transfer from store to store.... and im tired of people pissed off about something out of my FUCKING CONTROL.... our DM sent out an email that I shit you not just said “I’m sorry guys”
Still Me Posted March 6, 2018 Author Posted March 6, 2018 3 minutes ago, fuggnificent said: But did you die? Still here...and I might
fuggnificent Posted March 6, 2018 Posted March 6, 2018 7 minutes ago, Still Me said: Still here...and I might Lol our phones went down for about an hour. People just held on the line. Some were stuck on hold for up to two hours. Its probably weather related.
death_by_motorboat Posted March 6, 2018 Posted March 6, 2018 25 minutes ago, Still Me said: I’m dying....I’m fucking dying.... i can’t bill third parties....no insurance, no coupons.... i cant adjudicate third party rejections.... i cant transfer from store to store.... and im tired of people pissed off about something out of my FUCKING CONTROL.... our DM sent out an email that I shit you not just said “I’m sorry guys” reaction to title: you better eat some laxatives
Poof Posted March 6, 2018 Posted March 6, 2018 As a customer service drone it's your job to take complaints that are out of your control
Zenigundam Posted March 6, 2018 Posted March 6, 2018 Ok now you're just exaggerating the whole situation...
jackiemarie90 Posted March 6, 2018 Posted March 6, 2018 Most people say this, but usually because it's true, I guess try not to stress on what you physically can't control. You can always be sympathetic to customers too like, "Oh my goodness, I know this is so unprofessional, I'm with you" so people won't be as mad back. idk, wish it gets better soon.
Still Me Posted March 7, 2018 Author Posted March 7, 2018 (edited) 2 hours ago, jackiemarie90 said: Most people say this, but usually because it's true, I guess try not to stress on what you physically can't control. You can always be sympathetic to customers too like, "Oh my goodness, I know this is so unprofessional, I'm with you" so people won't be as mad back. idk, wish it gets better soon. Trust me I shoveled my fair share of shit today Edited March 7, 2018 by Still Me
jackiemarie90 Posted March 7, 2018 Posted March 7, 2018 2 hours ago, Still Me said: Trust me I shoveled my fair share of shit today Then you deserve a drink!
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