Swimmod_Luna Posted February 27, 2018 Posted February 27, 2018 Went in last week to close my account but apparently they didn't actually close it just withdrew all the money so the monthly service fee hit and now there's a negative balance in the account.
Swimmod_Luna Posted February 27, 2018 Author Posted February 27, 2018 On 2/27/2018 at 4:02 PM, Derackthehunter said: This is why I use a credit union. Expand I mean the teller told me he closed the account. So I shouldn't have to actually pay the fee because it's an error, right? Right?
fuggnificent Posted February 27, 2018 Posted February 27, 2018 On 2/27/2018 at 4:02 PM, Derackthehunter said: This is why I use a credit union. Expand I think ill switch to the credit union when i have a day off to do nothing in a couple of weeks. I have the worst bank.
Derackthehunter Posted February 27, 2018 Posted February 27, 2018 On 2/27/2018 at 4:05 PM, Athena 92 said: I mean the teller told me he closed the account. So I shouldn't have to actually pay the fee because it's an error, right? Right? Expand If that's what you were told then you shouldn't be liable for the overage charge.
Derackthehunter Posted February 27, 2018 Posted February 27, 2018 On 2/27/2018 at 4:09 PM, fuggnificent said: I think ill switch to the credit union when i have a day off to do nothing in a couple of weeks. I have the worst bank. Expand Do it. I haven't regretted it. I love not paying money to someone so they can hold my money.
Swimmod_Luna Posted February 27, 2018 Author Posted February 27, 2018 On 2/27/2018 at 4:16 PM, Derackthehunter said: If that's what you were told then you shouldn't be liable for the overage charge. Expand I was. And then when I logged in and saw the account history, on the day I closed the account there was a withdraw memo scanned in there for the balance of the account with the memo "Close Acct *account number*" Should be ez peazy lemon squeezy to get it sorted out then.
Derackthehunter Posted February 27, 2018 Posted February 27, 2018 On 2/27/2018 at 4:30 PM, Athena 92 said: I was. And then when I logged in and saw the account history, on the day I closed the account there was a withdraw memo scanned in there for the balance of the account with the memo "Close Acct *account number*" Should be ez peazy lemon squeezy to get it sorted out then. Expand Yeah assuming they aren't asshats.
Swimmod_Luna Posted February 27, 2018 Author Posted February 27, 2018 On 2/27/2018 at 4:36 PM, Derackthehunter said: Yeah assuming they aren't asshats. Expand It was easy enough to "close" the account the first time so hopefully not. They closed my savings account (it actually says "Closed" by that one so I know it's closed). So hopefully they're cool about fixing the mistake.
Derackthehunter Posted February 27, 2018 Posted February 27, 2018 On 2/27/2018 at 4:44 PM, Athena 92 said: It was easy enough to "close" the account the first time so hopefully not. They closed my savings account (it actually says "Closed" by that one so I know it's closed). So hopefully they're cool about fixing the mistake. Expand I hope so
SwimModSponges Posted February 27, 2018 Posted February 27, 2018 You should come prepared to rob them just in case.
discolé monade Posted February 27, 2018 Posted February 27, 2018 this is why i don't bank with b of a. they pulled some sketchy shit so, i closed my account. got credit back for their 'charges' after i closed the account, i get that dreaded 'overdraft' thingy in the mail ~the reason i closed the damn account. *and no, i didn't overdraft* after about 3 months of battling, i got a credit back to my account for 300$ ...something like that. but it was a pain in the ass.
Clu Posted February 27, 2018 Posted February 27, 2018 I got offered a regional VP position for a credit union here where I moved and I just don't know if I have it in me to go back in to banking.
AnimationFan14 Posted February 27, 2018 Posted February 27, 2018 On 2/27/2018 at 4:05 PM, Athena 92 said: I mean the teller told me he closed the account. So I shouldn't have to actually pay the fee because it's an error, right? Right? Expand You shouldn’t have to pay any fee if you were told there was no longer any account a fee could be applied to Also that teller needs a bish slap
Swimmod_Luna Posted February 27, 2018 Author Posted February 27, 2018 On 2/27/2018 at 8:14 PM, AnimationFan14 said: You shouldn’t have to pay any fee if you were told there was no longer any account a fee could be applied to Also that teller needs a bish slap Expand I talked to the same teller and he was really apologetic about it he said he thought he had closed it and seems genuinely confused. Took care of the fee and gave me his card, said to call him personally if I had anymore issues.
AnimationFan14 Posted February 27, 2018 Posted February 27, 2018 (edited) On 2/27/2018 at 8:15 PM, Athena 92 said: I talked to the same teller and he was really apologetic about it he said he thought he had closed it and seems genuinely confused. Took care of the fee and gave me his card, said to call him personally if I had anymore issues. Expand Sounds like it was just a bizarre error of some kind Glad to hear it’s one that can be easily fixed Edited February 27, 2018 by AnimationFan14
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