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UnevenEdge

i had the dumbest rep answer the phone at progressive


fuggstop

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Me: I'm calling for a re-rate because a ticket should come off today- it should lower my rates

her: ok you have to call to get rerated during the middle of your contract

me: but i am calling

her: ok, let me take a look - what ticket fell off?

me: i dont know, i just have it in my calendar that a ticket comes off today

her:ok let me look.... btw, did you know you can do so and so and get so and so

me: I CANNOT (then i hung up)

it was like she was TRYING to drive me crazy!!

i called back and another rep looked up the ticket and rerated me right away- no headache!!

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3 minutes ago, nameraka said:

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LOL

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