fuggnificent Posted March 31, 2017 Share Posted March 31, 2017 We denied her claim. When the calls are slow, i look at the escalation queue 1.because i need to work on my descalation skills and 2.morbid curiosity Anyway, my buddy got this call. Says this lady refused to get off her phone (we usually have people hang up and a supervisor calls them back) So this lady refused the call back. Why was her claimed denied? Because she tried to claim her accident was caused by her sneezing too hard. Link to comment Share on other sites More sharing options...
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